A user experience audit is a process when the experience of an e-shop visitor is evaluated in accordance with certain practices. The user experience audit identifies the problem areas of a website, assesses browsing convenience and accessibility, and offers recommendations for improving the user experience. The user experience audit helps you clarify if your e-commerce platform operates smoothly and how to make it more accessible to customers.
In order to increase sales, attract more customers, and simply be much more known and easier to find, your contribution is not necessary. Leave everything to us! A user experience audit will identify problem areas, the solution of which will lead to a better user experience. The better user experience is, the more successful business is.
Significance of User Experience Audit
The user experience audit will help you assess the significant factors that encourage your customers to stay on your e-commerce platform. The audit will assess if your e-commerce platform is easy to find, its texts are clearly presented, and its design is attractive to your customers who navigate both on a phone and a computer. Comprehensive consideration of all details and their adaptation to the needs of a modern and smart customer guarantee successful sales. The user experience is a very important indicator in e-commerce, a poor user experience closely relates to the bounce rate, abandoned baskets, and failed sales. In order to avoid these situations that negatively affect e-commerce activities, it is important to regularly audit the user experience.
Why choose us?
We are constantly seeking for what is best for you
We use the most advanced technological solutions that satisfy your business needs for developing projects of our customers
Our communication is open and effective
As we firmly believe that mutual understanding leads to success and positive results, we can discuss challenging decisions with ease
We become part of your
team
We share our collective experience and consult with you before making key business decisions because we want you to constantly feel like we care about the results of your business
